FAQ

Frequently Asked Questions (FAQ) – MyCBDIncrease

We’ve compiled answers to the most common questions about our products, shipping, returns, and more. If you can’t find what you’re looking for, feel free to contact us directly!

1. General Questions

Q: What is CBD?
CBD (cannabidiol) is a natural compound found in hemp plants. It’s non-psychoactive, meaning it won’t make you “high,” and it’s commonly used to support wellness in areas like stress relief, sleep, and recovery.

Q: Are your products legal?
Yes, all our products comply with federal laws and contain less than 0.3% THC, making them legal in the United States.

Q: Will CBD make me high?
No, our products are non-psychoactive and will not produce any intoxicating effects.

2. Product Information

Q: What types of CBD products do you offer?
We offer a wide range of CBD products, including oils, gummies, capsules, and topicals. Check out our Shop for more details.

Q: How do I choose the right CBD product for me?
If you’re new to CBD, we recommend starting with our CBD Starter Gummies ($5.09) or Daily CBD Drops (300mg, $19.86). For specific needs like sleep or recovery, explore our targeted solutions, such as CBD Sleep Gummies (750mg, $34.78) or CBD Relief Balm (500mg, $38.88).

Q: How much CBD should I take?
Dosage varies based on your needs and tolerance. We recommend starting with a small amount and gradually increasing until you achieve the desired effect.

3. Shipping Questions

Q: Where do you ship?
We currently ship within the United States only.

Q: How long does shipping take?
Delivery times vary based on your selected shipping method:

• Standard Shipping: 5–7 business days

• Expedited Shipping: 2–3 business days

• Overnight Shipping: Next business day (for orders placed before 12 PM EST)

Q: How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your package’s progress.

4. Returns and Refunds

Q: Can I return a product?
Yes, we offer a 30-day return policy. Products must be unopened, unused, and in their original packaging.

Q: How do I initiate a return?
Contact us at [Insert Email] with your order details, and we’ll provide instructions for the return process.

Q: When will I receive my refund?
Refunds are processed within 7–10 business days of receiving your returned item.

5. Safety and Compliance

Q: Are your products tested for quality and safety?
Yes, all our products undergo third-party lab testing to ensure purity, potency, and consistency.

Q: Are there any side effects of using CBD?
CBD is generally well-tolerated, but some people may experience mild side effects like drowsiness or dry mouth. Consult your doctor if you have any concerns.

Q: Can I use CBD while taking medication?
If you are on medication or have a medical condition, consult your healthcare provider before using CBD.

6. Payment and Ordering

Q: What payment methods do you accept?
We accept major credit cards and other secure payment options available at checkout.

Q: Can I cancel my order?
You can cancel your order before it has shipped by contacting us at [Insert Email].

Q: What happens if my product arrives damaged?
Please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund.

If you have any other questions, don’t hesitate to reach out to us:
📧 Email: [email protected]
📞 Phone: +16193910809

Thank you for choosing MyCBDIncrease. We’re here to make your wellness journey as smooth and enjoyable as possible!